Where always is a place for improvement.
We will help to establish a professional technical and business support processes.
We will help to implement and setup monitoring, service desk, and call center services.
We will help to manage SLAs, issues, problems, and deployment management processes.
Stop the never-ending complaints.
Develop and implement an operational procedures and setup internal flow SLAs.
Implement monitoring and service desk processes & tools for tracking and reporting.
Audit your existing process, propose changes for improvement, and implement them.
The list of outputs that we give you.
Working help-desk, service desk, call center procedures, and reporting.
Implemented monitoring system with notification and responsibility matrixes.
Existing processes audit report and action plan with targets and thresholds.
Make every part of your process more human and a support team excited to help you.